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  1. At the Home Screen, tap the [Menu] button and select "Settings". Under "Accounts" (or "Accounts and Sync"), select "Add Account" and choose "Microsoft Exchange ActiveSync" (or "Corporate").
  2. On the next screen, enter the following information.
    • For Email Address: enter your email address (firstname.lastname@mwsu.edu).
    • For Password: enter the password you use to login to your office computer.
    • Tap the "Manual Setup" button if it is available, otherwise tap "Next".
  3. On the next screen enter the following and tap "Next":
    • For Domain\Username: enter "ADMIN\[username you use to login to your campus desktop computer].
    • For Server: enter "webmail.mwsu.edu".
  4. Click [OK] on the notification stating: "The server webmail.mwsu.edu requires that you allow it to remotely control some security features of your Android device."
  5. On the next screen you may verify which items you wish to synchronize with your device, and customize your device’s notification and email sending options. You can synchronize Mail, Contacts, Calendars, and Tasks from your Exchange account. Once you have made your selections (most should stay with the default selections), tap "Done"
  6. Tap "Activate" to acknowledge the security modifications required by the Exchange Server (webmail.mwsu.edu) and to activate synchronization.
  7. As part of the security modifications to your device that are required by the Faculty/Staff Exchange email service, you will be required to create a security Personal Identification Number on your device to prevent access by unauthorized users. If you do not already have a PIN established, you will be prompted at this point to setup a PIN. Select "PIN", then enter a PIN code that will be easily remembered, and select "Continue". Now confirm your PIN by typing it a second time and tap "OK".

Your Android device is now setup to synchronize with your MSU Exchange email account. At this point, you are presented with an option to give this account a name. You may enter a name of your choice, or leave it as the default "MWSU", and tap "Next" to complete the setup.

(iOS 8 or higher) follow the steps listed below:

  1. At the Home Screen, tap Settings > Touch ID & Passcode and setup a 4 digit passcode to enter when you wake your phone.
  2. At the Home Screen, tap Settings > Mail, Contacts, Calendars > Add Account > Exchange.
  3. On the next screen, enter the following information then tap "Next".
    • For Email: enter your email address (firstname.lastname@mwsu.edu).
    • For Password: enter the password you use to login to your office computer.
    • For Description: enter a description for the account.
  4. On the next screen enter the following and tap "Next".
    • For Server: enter "webmail.mwsu.edu".
    • For Domain: enter "ADMIN".
    • For Username: enter the username you use to login to your campus desktop computer.
  5. On the next screen you will need to move the sliders to select which Exchange items you would like to synchronize with your phone. You can synchronize Mail, Contacts, Calendars, Reminders, and Notes from your Exchange account. Once you have made your selections, tap "Save".

Your iPhone is now setup to sync with your MSU Exchange email account.

(iOS 7 or higher) follow the steps listed below:

  1. At the Home Screen, tap Settings > Mail, Contacts, Calendars > Add Account > Exchange.
  2. On the next screen, enter the following information then tap Next.
    • For Name: enter your name.
    • For Email: enter your email address (portalusername@my.mwsu.edu).
    • For Password: enter the password you use to login to your office computer.
    • For Description: enter a description for the account.

On the next screen you will need to move the sliders to select which items you wish to sync with your phone. You can sync Mail, Contacts, Calendars, Reminders, and Notes from your MSU student email account. Once you have made your selections tap Save.

Your iPhone is now setup to sync with your MSU student email account.

Midwestern State University employs several layers of anti-spam protection. This article provides guidance on how to troubleshoot issues where legitimate messages may have been mis-identified as SPAM in Outlook.

Outlook Junk-Mail Filter
Outlook has a built-in junk email filter that is enabled by default and automatically moves messages it determines to be junk mail from your inbox to the Junk Email folder. The out-of-the-box configuration occasionally misidentifies legitimate mail as spam, and as such, this is often the cause of the problem.

How to determine if a legitimate message was detected as spam

  1. Click the Junk E-Mail folder in the Navigation Pane.
  2. Messages recently identified as spam by Outlook will be listed in the middle pane.
  3. If the message in question is in this list, then Outlook's junk mail filter is the culprit. To restore this message to your inbox,
    • Right-click the message and from the context menu, select Junk > Not Junk.
    • By default, Outlook will move this message to your inbox. You will have the option to mark all future messages from that sender as trusted.

How to prevent Outlook from marking mwsu.edu emails as spam
Office 2007 (Windows)
  1. On the Tools menu, click Options.
  2. On the Preferences tab, under Email, click Junk Email.
  3. Click the Safe Senders tab.
  4. Click Add.
  5. In the Enter an email address or Internet domain name to be added to the list box enter *@mwsu.edu and then click OK.
  6. Select the Also trust email from my Contacts check box.
  7. Select the Automatically add people I email to the Safe Senders List check box.
  8. Click the Blocked Senders tab.
  9. Verify that there are no mwsu.edu email addresses in the list. If there are you may remove them by left clicking on the address and then clicking the Remove button.
  10. Click OK to close the Junk Email Options window.

Office 2010 / 2013 (Windows)
  1. In your folder view, right-click on the message.
  2. In the context menu, select Junk > Junk E-mail options.
  3. Click the Safe Senders tab.
  4. Click Add.
  5. In the Enter an email address or Internet domain name to be added to the list box enter *@mwsu.edu and then click OK.
  6. Select the Also trust email from my Contacts check box.
  7. Select the Automatically add people I email to the Safe Senders List check box.
  8. Click the Blocked Senders tab.
  9. Verify that there are no mwsu.edu email addresses in the list. If there are you may remove them by left clicking on the address and then clicking the Remove button.
  10. Click OK to close the Junk Email Options window.

Phone System

  1. Dial 4444 on your office phone and enter your existing password followed by the # key when prompted.
  2. Press 4 then 2 then 1.
  3. The system will speak your existing password and then ask you to enter a new password followed by the # key.
  4. The system will repeat your new password to you then ask you to press the # key to keep it.
  5. Your password is now changed and you can hang up.
  1. Open https://aammssmsg.admin.msu/user/login in a web browser.
  2. Login with your Mailbox Number (office phone extension) and your voicemail password.
  3. Click Notify Me on the left-hand side of the page.

To enable email notification:
Check the “Email me a notification for each voice message” checkbox and enter your MSU email address in the “To email address” box. To include a recording of the voicemail with the email check the “Include the recording” checkbox.

To disable email notification:
Uncheck the “Email me a notification for each voice message” checkbox.

  1. While you have the caller on the line press the transfer button on your phone.
  2. Dial 8936 and when the system answers enter the mailbox number to transfer to and press #.
  3. Press the transfer button again

Quick Links


Wireless Network

To setup your Android to use the MSUSecureWireless network
(The screens and menus on Android devices vary by vendor. Depending upon the make/model of device you are using, you may find the instructions below do not precisely match the menus on your device.)

  1. At the Home Screen, tap the [Menu] button and select “Settings” and tap “WiFi”.
  2. If WiFi is not on swipe the slider to turn on the WiFi radio in you Android.
  3. Once the MSUSecureWireless network has shown up in the list of visible wireless networks, tap “MSUSecureWireless” to begin the connection process.
  4. Verify that the “EAP method” is set to “PEAP” and set the “Phase 2 authentication” to “MSCHAPV2”.
  5. Under “Identity”, enter your login ID:

For Faculty/Staff use the same username that you use to login to your desktop computer.
For students enter your portal username in the STUDENT\username format.

  1. Leave the “Anonymous identity” field blank.
  2. Under “Password”, enter your login password:

For Faculty/Staff use the same password that you use to login to your desktop computer.
For students enter your portal password.

  1. Tap Connect.

Congratulations, your Android is now registered to use the MSUSecureWireless network.

(iOS 7 or higher) follow the steps listed below:

  1. At the Home Screen, tap Settings > WiFi.
  2. If WiFi is not on, swipe the slider to turn on the WiFi radio of your iPhone.
  3. Once the MSUSecureWireless network is displayed under CHOOSE A NETWORK, tap MSUSecureWireless to begin the connection process.
  4. On the “Enter Password” screen, type in your login credentials:
    • For Faculty/Staff, use the same username and password that you use to login to your desktop computer.
    • For students, enter your portal username in the STUDENT\username format, and then your portal password .
  5. Tap Join, and then tap the Accept button to use the certificate presented.

Congratulations, your iPhone is now registered to use the MSUSecureWireless network.