: Management Techniques

Upon completion of this course, a student will be able to:

• Define concepts of organizational behavior for effective management.
• Identify current research in management practice.
• Define principles of performance appraisal, group theory, and conflict resolution.
• Describe effective techniques for influencing employee behavior, job satisfaction and employee attitude.
• Describe principles of time management, staffing and staff scheduling in management and organization theory.
• Assess the value of staff development and continuing education in effective management.
• Discuss managerial challenges to include diversity, temporary workers, organizational culture, reimbursement/coding issues, and interviewing procedures.

RADS 5103 adheres to the MSU Code of Conduct.  In particular, academic dishonesty, however small, creates a breach in academic integrity.  A student’s participation in this course comes with the expectation that his or her work will be completed in full observance of the MSU Code of Student Conduct.  A student should consult the MSU Student Handbook for answers to any questions about the code.

Many components of RADS 5103 are designed to be highly interactive with students helping each other learn.  Students are encouraged to take full advantage of many resources available including Internet sites, handouts and module notebooks, other textbooks and journals, faculty, and peers. This interactive collegial learning environment is conducive for life-long learning.

Specific components of RADS 5103 are designed to represent the efforts of each student individually and are NOT to be shared.  These components include the scholarly paper, performance appraisal evaluation, and poster creation, some of which are to be electronically submitted to the faculty.

When students submit their efforts for grading, they are attesting that they have abided by this rule.

Plagiarism includes, but is not limited to, the use of, by paraphrase or direct quotation without correct citation in the text and on the reference list, the published or unpublished works of another person. Students may NOT submit papers and assignments that they have previously submitted for this or other courses. The use of materials generated by agencies engaged in "selling" term papers is also plagiarism. Students are encouraged to review the tutorials and suggested websites for more information about plagiarism. Papers and other assignments may be submitted to an external agency for verification of originality and authenticity.

Academic dishonesty (cheating, plagiarism, etc.) will not be tolerated in this class. Whenever a student is unsure of whether a particular situation will be interpreted as academic dishonesty, he/she should ask the instructor for clarification.  If students are guilty of academic dishonesty, a grade of zero (0) may be given for the quiz, assignment, etc.  Cases may also be referred to the Dean of Students for possible dismissal from the university.

 PLEASE NOTE

By enrolling in this course, the student expressly grants MSU a “limited right” in all intellectual property created by the student for the purpose of this course.  The “limited right” shall include but shall not be limited to the right to reproduce the student’s work product in order to verify originality and authenticity, and for educational purposes. Specifically, faculty may submit student papers and assignments to an external agency to verify originality and authenticity, and to detect for plagiarism.

Scholarly Paper - 25%

Scholarly paper topics must be related to Radiologic Science Administration / Management.  Topics must be approved by the instructor (first come – first serve).  A list of topics already selected by class members will be posted on the course WebCT. 

Examples of management challenges include:

• Diversity Issues such as Cultural / Gender / Age / Ability Differences,
• Technology in the Workplace,
• Ethics Issues such as Sexual Harassment / Regulations / Social Responsibilities and Medical Ethics,
• Staffing Solutions,
• Continuing Education Solutions,
• Orientation Strategies,
• Motivators / Perks / Morale Boosters in the Workplace,
• Financial Issues.

Other ideas for topics can be gleaned from the textbook or from outside resources.  See chart at syllabus end for due dates.  Students will present their topics (as a Power Point presentation) to the class during discussion time the second class weekend. 

The paper should use the standard MSU title page and be written in APA format.  It should be 7-10 pages in length, not counting the cover page, abstract, reference list, and any appendices.  The paper should:

• Be based on the student's approved topic
• Be drawn from a variety of scholarly and peer-reviewed articles (more than 3 pages in length each) in scholarly journals.  (at least three different sources)
  • Published within the last five years (2004 - 2010)
• Include appropriate APA in-text citations and reference list
• Demonstrate graduate level writing skills
• Be submitted as a Word document email attachment by the due date in the chart at the end of the syllabus.

Organizational Assessment - 25%

Based on current place of employment discuss the following:

• Management Structure
  • Styles of leadership
  • Structure of organization (organizational flow chart)
• Staffing Issues
  • Rewards system
  • Performance appraisal system (include frequency and sample)
  • Sources of stress for staff
• Communication system used in organization
  • Methods used by supervisors (by your supervisor and personally)
  • Barriers to communication
  • Non-verbal cues
• Four challenges facing organization (your place of employment) (choose 2 as described in your textbook)
  • Globalization
  • Diversity
  • Encouraging positive ethics, character, and integrity
  • Technological innovations

This assignment should be compiled and emailed electronically. If you have paper copies of some documents you should scan them and include as part of the file. Include copies of organization chart, appraisal system, etc. as applicable. Some of this information may be tied into your literature review paper. See due date on the chart at the end of the syllabus.

CPT Coding Assignment – 20%

The student will be given a list of common procedures. Using the appropriate resources the student will determine the appropriate CPT code and submit the assignment as a Word document for grading. 

Presentation - 10%

Create a Power Point presentation to present your research paper to the class during the second seminar weekend. The presentation should reflect an overview (not necessary to discuss search or methods, just key findings and conclusions.) for the RADS 5103 scholarly paper. Each presentation will be 10 minutes in length with 5 minutes allotted for question/answer.

Electronic Discussion - 10%

Each student must introduce one workplace issue (water cooler discussion).  At minimum, each student should log-in to the discussion forum at least once each week.  While each student does not have to make comments on each topic, but each student must make comments on at least 50% of the topics presented for discussion (in addition to his/her own new topic).  Open discussion is encouraged.

(To make this discussion format work smoothly, students should become familiar with techniques to follow existing electronic discussion threads and to open new discussion threads using the WebCT Discussion Tool.)

Class Participation – 10%

Each student is expected to prepare and to participate in class discussions and activities on each topic. Students will present a summary of their topic by way of their posters to other students and the faculty during the second weekend.  The quality, relevancy, and consistency of each student's participation will be evaluated by the instructor according to the following factors:

• Verbal and nonverbal participation
• Awareness of group dynamics and supportive behavior towards others encouraging discussion and clarifying issues
• Evidence of familiarity with the issues involved in each topic scheduled for discussion
• Contribution of relevant observations from personal, professional, and/or academic experiences

Assignments will be submitted electronically as email attachments using the following guidelines:

     · IBM compatible format (not MAC)

     · Word 2003 or newer version

     · Times New Roman 12 point font ONLY

     · Standard 1” margins on all sides   

     · Double spaced

     · Standard MSU Cover Page 

Without exception, students MUST attend and participate in both graduate seminar weekends to receive credit for this course.