Health Administration Problems (Residency)

Course Details

Course Number: HSAD 5163  Section Number: X1

Spring 2011

Location: Martin Hall

Classroom Number: 114

Days & Times:

Jan. 15 and April 24

Course Attachments


Cases in Health Services Management
Case study book covering topics in health administration.
  ISBN: 978-1-932529-59-3

MSU Faculty Member
Dr. Kirk C Harlow   
view Profile »

Course Objectives


1. Effectively integrate content from the array of courses in the degree program;


2. Demonstrate effective leadership, management, coordination and communication skills when completing an administrative project(s), whether in an actual health service setting, or through course-related activities.


3. Demonstrate the ability to apply concepts, theories and other didactic information from previous HSAD courses in “real-world” situations.


4. Develop a plan for professional growth in health care administration.


5. Demonstrate the ability to effectively deliver an oral presentation on a project or other outcome.


Course Expectations

Information for Students in Placement (Students not in place should scroll down)

    The activities that follow are for those students who will be in a placement as part of their course requirements.  The learning contract for the residency must include, but need not be limited to, these activities.

A. Resume:  All students must prepare a current resume to bring to the first class session.

B. Residency Requirement:  Prior to participating in the Residency, each student will work with the course instructor to identify a residency site and a preceptor.  This process will be set in motion during the first class session.  In addition, the Preceptor Agreement (Posted on WebCT) must be signed.  Students must complete 150 hours in the residency.  Students should use a log sheet (Posted on WebCT) to record the time spent.  This must be signed by the preceptor and turned in to the instructor prior to receiving a grade for the course.

C. Description of Residency Placement and Journal:  Within one week of the beginning of the placement, students should post on the Web CT discussion board a description of the residency placement, using the questions posted in WebCT.  From that time forward, students are expected to post a journal entry to WebCT twice per week while they are in the residency setting.  The entry should describe their residency activities, observations of things they have learned, and discussion of how course content they have learned prior to the residency is being applied.

D. Written Project:  A final project is required on a health care issue of the resident’s and preceptor’s mutual choice.  Criteria for successful completion will be determined by the goals established for the project.  Please send an email to Dr. Harlow via WebCt outlining the agreed upon goals for the residency and the project no later than 2 weeks after placement initiation.  A final written, project report should be submitted to the professor at the last class session.  This report should include the objectives of the project, a review of the steps undertaken to complete the project, and any results of the project.  The student should check with the preceptor to ensure that there is no violation of confidentiality and no proprietary information is disclosed without permission.

E. Preceptor Evaluation:  The identified preceptor will evaluate the student at the end of the residency according to the criteria established in the Preceptor Evaluation. (Posted in WebCT)  The student, faculty and preceptor will meet face-to-face to discuss this evaluation if possible.  The preceptor evaluation must be provided by December

F. Professional Development Plan:  Students will develop a five-year professional development plan using the criteria provided.  This should be submitted via WebCT email to the instructor no later than 5 pm on May 1, 2010. 

Information for Students Not in Placement

   These are the class activities for students who are not in placement.  The activities should be included in
the learning contract.

A.    Resume:  All students must prepare a current resume to bring to the first class session.

B.    Simulation exercise:  Students are expected to complete at least two rounds of the MGMA Medical
Practice Simulation.  In doing so, the students should complete and submit a diary of activities that
discusses the rationale for choices and the processes of decision making

C.    Case Study Assignments:  student will be expected to prepare two narrative case discussions to
post on WebCt.  The specific case and directions will be provided.

D.    Professional Development Plan:  Students will develop a five-year professional development
plan using the criteria provided.  This should be submitted via WebCT email.

E.    Class project:  Students will be expected to participate in a class project that will be determined on
the first day of class.  The is a collaborative project that will enable students to apply content from
the MHA program.


Final Exam11/22/2010  

Submission Format Policy

American Psychological Association style

Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Plagiarism Policy Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception. Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters. We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student. We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed. Written and adopted by the 2002-2003 MSU Student Senate.

Students with Disabilities The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, 397-4140.

Safe Zones Statement The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

Contacting your Instructor All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

Attendance Requirements

Students are required to attend the on-campus class sessions.

Other Policies


       Using direct quotes or sections of writing from other author’s works or that of other students without the appropriate citations is unacceptable.  Any assignment may be subject to a computer-based review to assess evidence of plagiarism.  The consequences of plagiarism may be up to and including dismissal from the program.  We expect all students to write in their own words and not use extensive paraphrasing or quoting in a paper, even if properly cited.  Computer-based review of your written work may be done to assess if you are using other’s material inappropriately.


     The conduct of students in this course is expected to be consistent with the ethical and professional standards of the health administration profession.  Your professionalism is evaluated by the preceptor and the professor for those who are in a placement, and by the professor for those who are involved in the class-based course.  Although professionalism is a broad construct, some of the behaviors that are considered are timeliness (meeting deadlines), courteous behavior with those with whom you interact, initiative (acting to begin activities on your own), leadership (helping to set direction, lay out plans, and coordinate activities), excellence (doing the very best possible), attention to detail (ensuring that things are done completely and without careless errors), forward thinking (anticipating problems or barriers and addressing them before they arise), and collaborative (willing to work with others and to carry out your fair share of what is required to get the task completed). 

Writing Proficiency Requirement All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed English 1113 and English 1123 and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at, or call 397-4131.