A study of general principles of supervision and administration of radiology departments that includes such topics as management techniques, in-service training, human relations, as well as identification of administrative and supervisory problems and solutions.
Course Objectives: Upon completion of this course, students will:
This course requires students to submit something just about every week in the semester.
If students have technical difficulties, they should use the "Help" link on WebCT/Blackboard, contact the MSU Information Systems Support Staff, and send an email to the professor explaining what happened.
The course content is divided into four modules associated with chapters in the textbook for the course. Additional resource material is available in the study notes and through the Internet. Students should complete the reading assignments and then complete the module quizzes and case study discussions.
So You Want to Be a Leader?
Chapter 1 – Do You Really Want to Be a Supervisor?
Chapter 13 – Leaders & Managers
Chapter 14 - Coaching
Chapter 35 – Decision-Making and Problem-Solving
Chapter 36 – Negotiating Skills
Chapter 37 – Time Management
Nuts & Bolts of Supervision & Administration
Chapter 3 – Planning
Chapter 6 – Position Descriptions & Performance Standards
Chapter 7 - Policy-Making & Implementation
Chapter 8 – Personnel Recruitment
Chapter 9 – Interviewing & Employee Selection
Chapter 10 – Orientation & Training of New Employees
Chapter 34 – Holding Effective Meetings
Leading People: Workplace Relations
Chapter 11 – Team Leadership
Chapter 15 – Motivation, Reward, & Recognition
Chapter 16 – Performance Feedback
Chapter 19 – Cultural Diversity
Chapter 2 – Customer Service
Handling Difficult Employees
Chapter 17 – Counseling: Preventing Bigger Problems
Chapter 18 – Disciplining: Correction of Behavior
Chapter 20 – Conflict & Confrontation
Chapter 12 – Safety & Workplace Violence
Chapter 21 – Employees with Problems
Chapter 22 – Managing Difficult Employees
Chapter 23 – Complaints, Grievances, & Appeals
WebCT/Blackboard Module Quizzes - 40%
Each module includes an OPEN BOOK quiz that requires independent and critical thinking and application of the topics in that module to real-life situations. Most of these assignments do NOT require outside resources beyond the textbook, but if the student uses an outside resource, it must be cited properly (APA format).
Answers should be written at the baccalaureate level and will be graded on accuracy, completeness, quality, spelling, grammar, and integrity.
Students should complete the reading assignments, answer the chapter objectives, review any Internet resources, and review the questions at the chapter end before attempting the module quizzes. When a
student has reviewed a module and is ready for the quiz, he or she will log on to WebCT and receive a customized timed module quiz consisting of randomized paragraph answer questions.
It is important to know the module content before attempting the module quizzes because they are
If students have technical difficulties during a quiz, they should use the "Help" link at the top toolbar in WebCT, contact the MSU Information Systems Support Staff, and send an email to the course instructor explaining what happened.
Quiz grading will be based on completeness, quality, spelling, grammar, and integrity. If a student finds a faulty quiz test item or believes that a quiz question has been scored incorrectly, he or she should send an email to the course instructor that includes the following:
For example, a student can not send the message "I think question number ten is wrong on quiz four" because each student gets a quiz of randomly generated test items. The instructor has to know the question stem to find the question in the database.
After reviewing the situation, if the course instructor thinks a revision is justified, the student’s quiz score will be revised to reflect the additional points and the test bank will be updated. It may take several weeks for the student to receive a response because the instructor works on batches of questions for a particular quiz at a time.
Case Study Discussion Board - 20%
All participation in the discussion board will be professionally respectful. Answers should be written at the baccalaureate level and will be graded on accuracy, completeness, quality, spelling, grammar, and integrity.
For each module in the course, each student will post his or her own answer to the case study that is posted at the time the student logs on to answer. The instructor will pick different case studies at different times when the module is current. Be sure to watch for the due dates!
Throughout the semester, students should read all of the answers from their classmates related to all of the case studies. By the end of the semester, each student should have made a minimum of two (2) substantial comments on the case study answers provided by others in the class.
In summary, for each module, each student will answer one case study and by the end of the semester, each student will have commented on at least two (2) other case study answers.
Posts must be completed by the due dates as indicated on the course schedule. Discussion Board items (original posts or comments) posted after the due dates will be assigned a grade of zero.
Annotated Bibliography - 40%
An annotated bibliography is a list of resources along with a summary and evaluation of the usefulness of each resource. The goals of this assignment are:
•For the student to perform scholarly research about a new trend affecting management, supervision, or administration in healthcare,
•For the student to develop baccalaureate writing skills about a professionally-related subject,
•For students to practice using peer-reviewed or scholarly journals rather than newsmagazines or popular press news items as research sources, and
•For students to develop skills generating a Reference List in appropriate APA format.
For more information about the process of writing annotated bibliographies:
Each student will create a five (5) page annotated bibliography based on at least three (3) PEER-REVIEWED journal articles* or SCHOLARLY reports** that refer specifically to a new trend in management, supervision, or administration in healthcare. Students should attempt to identify a trend that affects medical imaging. For example, a student may summarize three journal articles that describe the impact on management when a department switches to filmless imaging. Or by comparison, a student may summarize three journal articles related to three different management trends that could have an influence on medical imaging / radiation therapy departments.
*PEER-REVIEWED Journal Articles
According to Wikipedia (2007) "peer review is a process of subjecting an author’s scholarly work, research, or ideas to the scrutiny of others who are experts in the same field" (¶ 1). Journals that include peer-reviewed articles will identify an editorial board. It is important to note that not all articles in a journal are peer-reviewed. The articles that are peer-reviewed will be identified as such. A good place to search for peer-reviewed articles is the MSU research database, specifically CINAHL and MedLine.
Examples of acceptable peer-reviewed journals are listed on http://www.rtstudents.com/radiology/radiology-journals.htm
** SCHOLARLY reports
Scholarly reports may be available in places other than peer-reviewed journals. For example, government agencies or professional organizations frequently publish reports that are reviewed by many professionals and have appropriate analysis and citations of their data sources.
•Examples: The Joint Comission, Centers for Disease Control (CDC), ASRT website, ARRT website, Bureau of Labor Statistics (BLS), etc.
The annotated bibliography MAY NOT include any non-scholarly resources such as unsubstantiated news releases, news magazines, non-credited websites, cartoons, opinion pieces, editorials, etc. For example, it may NOT include articles from news magazines such as RT Advance or RT Image.8 RADS 4513 Admin & Supervision – Fall 2010
FORMAT FOR ANNOTATED BIBLIOGRAPHY
Bibliographies are due to the professor as
•Be saved in Microsoft WORD format. The professor will not accept Microsoft WORKS or WordPerfect files.
•Be typed and double-spaced, using 10 or 12 point Arial or Times Roman font
•Be written at the baccalaureate level. Grammar, spelling, and organization of the paper count in the grade, so students should be sure to proofread work and use complete sentences.
•Include references written in correct APA format.
Bibliographies must be completed by the due dates as indicated on the course schedule. Annotated bibliographies submitted late will have points deducted.
Module Quizzes (4 quizzes) 40%
Case Study Discussion Boards
(4 original answers & 2 comments about other student answers) 20%
Annotated Bibliography (3 articles) 40%
A = 100 - 90
B = 89 - 80
C = 79 - 70
D = 69 – 60
F = 59 and below
Online Quizzes managed by BlackboardDiscussion Board managed by Blackboard
Annotated Bibliographies are due to the professor as Microsoft WORD email attachments on or before the due date indicated at the end of the syllabus. The papers must:
Quizzes should be completed by the due dates indicated on the course schedule. Quizzes open for longer than one hour will have points deducted. Students must contact the instructor to re-open missed quizzes. Missed quizzes will have at least a ten (10) points deduction.
Discussion Board Posts must be completed by the due dates as indicated on the course schedule. Discussion Board items (original posts or comments) posted after the due dates will be assigned a grade of zero.
Unresolved issues related to this course should be first addressed between the student and the course instructor. If there is no resolution, students must follow this sequence: 3 RADS 4513 Admin & Supervision – Fall 2010
Department Chair – Dr. Donna Lee Wright (940-397-4615)
College Dean – Dr. Susan Sportsman (940-397-4594)
Dean of Students – Dail Neely (940-397-6273)
The last opportunity to drop this course with a grade of "W" is 4:00pm
RADS 4513 adheres to the MSU Code of Conduct. In particular, academic dishonesty, however small, creates a breach in academic integrity. A student’s participation in this course comes with the expectation that his or her work will be completed in full observance of the MSU Code of Student Conduct. A student should consult the current Student Handbook for answers to any questions about the code.
Many components of RADS 4513 are designed to be highly interactive with students helping each other learn. Students are encouraged to take full advantage of many resources available including online WebCT course resources, Internet sites, other textbooks and journals, faculty, and peers when answering objectives. This interactive collegial learning environment is conducive for life-long learning.
Specific components of RADS 4513 are designed to represent the efforts of each student INDIVIDUALLY and are NOT to be shared or copied (plagiarized) from other sources. These components include the module quizzes, the case study original posts discussion board posts, and the annotated bibliography. Information about these activities is not to be shared with anyone while the student is enrolled in the course or after completion of the course. When students submit their efforts for grading, they are attesting they abided by these rules.
Cheating includes, but is not limited to, (1) use of any unauthorized assistance in taking quizzes, tests, or examinations; (2) dependence upon the aid of sources beyond those authorized by the instructor in writing papers, preparing reports, solving problems, or completing other assignments; or (3) the acquisition of tests or other academic materials belonging to the university faculty or staff without permission.
Plagiarism includes, but is not limited to, the use of, by paraphrase or direct quotation without correct citation in the text and on the reference list, the published or unpublished works of another person. Students may NOT submit papers and assignments that they have previously submitted for this or other courses. The use of materials generated by agencies engaged in "selling" term papers is also plagiarism. Students are encouraged to review the tutorials and suggested websites for more information about plagiarism. Papers and other assignments may be submitted to an external agency for verification of originality and authenticity.
Academic dishonesty (cheating, plagiarism, etc.) will not be tolerated in this class. Whenever a student is unsure of whether a particular situation will be interpreted as academic dishonesty, he/she should ask the instructor for clarification. If students are guilty of academic dishonesty, a grade of zero (0) will be given for the quiz, assignment, etc. Cases may also be referred to the Dean of Students for possible dismissal from the university.4 RADS 4513 Admin & Supervision – Fall 2010
By enrolling in this course, the student expressly grants MSU a "limited right" in all intellectual property created by the student for the purpose of this course. The "limited right" shall include but shall not be limited to the right to reproduce the student’s work product in order to verify originality and authenticity, and for educational purposes. Specifically, faculty may submit student papers and assignments to an external agency to verify originality and authenticity, and to detect for plagiarism.
Communication with the Professor:
Individual questions and concerns should be handled through an email directly to the professor using the email address at the top of this syllabus.
Throughout the semester, the professor may post announcements on WebCT. Contact information for the professor is listed at the beginning of this syllabus. Email is the preferred mode of communication. Students must use the MSU Student Email system. The professor will respond or at least acknowledge email messages from students within a maximum of five (5) business days when MSU is in session. Beyond standard university holidays and breaks, the professor will notify students of any extended periods of time when email contact is not practical (professional meetings, etc)
Students should include the course number (RADS 4513) in the subject line of the email and include his/her name in the body of the email.
The professor will be available to meet face-to-face with any interested students if they request it. This meeting is optional and must be confirmed by email ahead of time with the professor. "I will be available to meet live (face-to-face) with any interested students on Tuesday Aug 24 in Berryhill Hall 305."
In addition to the graded discussion board described later in this syllabus, this course will include UNGRADED Discussion Boards on WebCT/Blackboard.
#1. Social Board – students are welcome to use this board to visit with one another
#2. Please Help Me Board - Students may post general questions they want the professor to answer on the Discussion Board and the professor will respond so that the entire class will benefit from the answers. Students should periodically check the discussion board periodically for course updates, etc.