MSU Faculty Member
Being a professional means making an investment in your profession. With today's patient being much more informed about health care, and much more discerning about treatment appropriateness and quality, it is vital that you rise to meet the challenges of the patient and health care delivery. As a working technologist, you will be asked to do more with less--more examinations, more patients, in much less time--without compromising quality. As a department director, you will be expected to provide the highest quality care in your department, with fewer people and a great deal less financial support.
The changes that have to be made to allow this to happen will be difficult and many times painful. This course is an overview of the concept of continuous quality improvement and how changes can be made without increasing the difficulty and pain.
Upon completion of this course, the student should be able to:
Delineate the role of the health care manager in continuous quality improvement
Describe the 8 step model for continuous quality improvement
Apply the tools used in implementing a continuous quality improvement program
Identify the barriers to successful continuous quality improvement.
Analyze a scenario for the existence of a problem, customer identification, customer needs and expectations, and possible solutions.
Generate solutions for a problem using relevant tools and procedures.
It is expected that all students will complete all coursework, assignments, quizzes, tests, and examinations on or before the due date.
Students should complete the reading assignments, answer the chapter objectives, review the Internet resources, and review the questions at the chapter end before attempting the open book module quizzes. See the Course Schedule at the end of this syllabus for specific information about module quiz due dates.
As a student enrolled in this course, you will be responsible for adhering to and meeting posted deadlines and due dates. All activities for this course are listed at the end of this syllabus. Activities such as quizzes have expiration dates. Please take note that expiration dates for quizzes will differ from deadlines for assignments and activities.
Quizzes and assignments/activities are spaced out in a manner that will allow you ample time to complete them. Assignments/Activities will be accepted on or before the posted due date and deadline. If you choose to wait until the
very last minute and there is some problem with getting the assignment to me in time, that is the risk that you take and you must accept the penalty.
Your course grade will be based on the following:
Unit exams 40%
Discussion Board postings and responses 15%
Final exam 45%
The following grading scale is used for this course:
90 and above A
59 and below F
Final Exam5/2/2014 April 1 - May 2 Submission Format Policy
All course assignments, quizzes, exams, and discussions will be through D2L.
Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance. Late Paper Policy
Any student that missed a quiz expiration date will not be allowed to take the quiz once the time has expired. If this happens, the student will receive a grade of zero (0) for that quiz. If a student misses a deadline for an activity or assignment, that assignment/activity will not be graded and a grade of zero (0) will be given. Assignments can only be submitted during the time designated on the syllabus and in the course calendar. Emergencies do occur and they will be dealt with on an individual basis. Do not inform me of personal emergencies after the deadlines/due dates and expiration dates have passed.
DO NOT WRITE TO ME AND ASK IF I WILL ACCEPT A
LATE ASSIGNMENT. I WILL NOT.
Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.
Student Honor Creed
As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."
As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception.
Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters.
We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student.
We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed.
Written and adopted by the 2002-2003 MSU Student Senate.
Students with Disabilities
The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, 397-4140.
Safe Zones Statement
The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.
Contacting your Instructor
All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.
This is an online course and there are no mandatory sessions. However, the student should be vigilant in logging onto D2L.
Regular checks will insure that messages from the instructor are received in a timely manner. This course is on a schedule that will be strictly adhered to. See the Course Schedule for specific information about activities and due dates.
The instructor will be available to meet face-to-face with any interested students. These meetings must be set up with the instructor ahead of time via email. The instructor cannot be guaranteed to be available without prior notice.
See attached syllabus for additional policies.
Writing Proficiency Requirement
All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed English 1113 and English 1123 and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at http://academics.mwsu.edu/wpr, or call 397-4131.