Management of Health Care Services

Course Details

Course Number: RESP 4443  Spring 2014

Location: Bridwell Hall

Classroom Number: 305

Days & Times:

Monday, Tuesday and Thursday, 9:50-11:30, Bridwell Rm 305

 



Course Attachments

  Syllabus Management 2014-20140122-151800.pdf

Textbooks

MSU Faculty Member
Tammy Reitz Kurszewski M.Ed., RRT   
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Course Objectives

 

COURSE OBJECTIVES

            Upon completion of this course, the student will be able to:

 

  1. Demonstrate how healthcare management helps those who provide healthcare in the United States.
  2. Describe leadership styles utilized within today’s health organizations.
  3. Describe healthcare personnel issues frequently presented to include conflict management and workplace violence.
  4. Demonstrate how to effectively recruit, manage and retain individuals working within the healthcare industry.
  5. Present how individuals impact health organizations.

 


Grading Standards

 

GRADED ITEMS AND GRADE DETERMINATION

 

LECTURE EXAMINATIONS

There will be five in-depth lecture examinations.  These examinations may consist of multiple choice, short answer, definitions, listing, true/false, and/or essay.

 

SELF-GENERATED CASE STUDY

 

            (Use APA style)

Phase 1: In approximately 500 words, identify a management problem you have encountered in your work place and suggest a possible solution for the problem. This is due on March 19, 2012. 

 

            Phase 2: Read at least three academic journal articles, which discuss this problem and then             rewrite the case study incorporating the information you have discovered.  This addendum should also be approximately 500 words.  Include a reference list with your case study. 

            You may use, but are not limited to, any of the following:

 

Administrative Science Quarterly

Academy of Management Journal

California Management Review

Harvard Business Review

Human Relations

Journal of Applied Psychology

Journal of Management

            Journal of Managerial Issues

 

 

 

            CASE STUDY PRESENTATION:

Briefly identify the problem you addressed in general terms.  Elaborate on your recommended actions and the data you discovered in your research.  This presentation should last approximately 15 to 20 minutes and you may use any media you choose. I will be available for consultation regarding presentation methods such as overheads, slide projectors and/or Power Point.  Class presentations (to include submission of Phase II) are scheduled on May 3, 2012.

 

LITERATURE REVIEW

As part of this course, I am asking you to read Bed Number Ten by Sue Baier.  I have scheduled four discussion periods throughout the semester specifically referencing sections of the book.  You are expected to read and be able to discuss during those class periods.  There will be a short quiz associated with each section prior to the discussion.  You will be required to complete a literature review of this book.  This literature review should be two-pages, double spaced with no greater than a 12 font.  Please include your thoughts in reference to the main characters experience.  The literature review should be submitted no later than May 1, 2012.

 

            GRADE DETERMINATION

                        Lecture examinations                               50%

                        Quizzes & Literature Review                   20%

                        Self-Generated Case Study                      30%(Phase I – 5%, Phase – II – 25%)

  

APPROXIMATE GRADING SCALE

                        90-100%                       A

                        80-89%                         B

                        75-79%                         C

                        61-74%                         D

                        <60%                           F

 


Submission Format PolicyNote: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Late Paper Policy

 

MISSED EXAM POLICY

If a student is going to miss an examination, it is the student’s responsibility to contact the instructor prior to the exam to arrange with the instructor to make up the missed exam.  A 15% reduction will be taken for each day (weekends and holidays included) after the scheduled exam date.  The professor reserves the right to make unscheduled exams essay in nature and considerably more challenging.


Plagiarism Policy Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception. Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters. We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student. We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed. Written and adopted by the 2002-2003 MSU Student Senate.

Students with Disabilities The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, 397-4140.

Safe Zones Statement The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

Contacting your Instructor All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

Attendance Requirements

 

ATTENDANCE

Regular class attendance is required.  No distinction is made between excused and unexcused absences unless the absence has been cleared through the office of the Dean of Students, Athletic Department or Academic Affairs.  If a student misses a lecture, it is the student’s responsibility to work with other class members to determine what material was missed.  Please refer to the MSU Student Handbook for more information.

 


Other Policies

 

HONOR SYSTEM

All components of RESP 4443 are designed to represent the efforts of each student INDIVIDUALLY and are NOT to be shared, copied or plagiarized from other sources.  When students submit their efforts for grading, they are attesting that abided by this rule.

 

Cheating includes, but is not limited to, (1) use of any unauthorized assistance in taking quizzes, tests or examinations; (2) dependence upon the aid of sources beyond those authorized by the instructor in writing papers, preparing reports, solving problems or completing other assignments; or (3) the acquisition of tests or other academic materials belonging to the university faculty or staff without permission.

 

Plagiarism includes, but is not limited to, the use of, by paraphrase or direct quotation without correct citation in the text and on the reference list, the published and unpublished works of another person.  Students may NOT submit papers and assignments that they have previously submitted for this or other courses.  The use of materials generated by agencies engaged in “selling” term papers is also plagiarism. 

 

Academic dishonesty (cheating, plagiarism, etc.) will not be tolerated in this class.  Whenever a student is unsure of whether a particular situation will be interpreted as academic dishonesty, he/she should ask the instructor for clarification.  If students are guilty of academic dishonesty, a grade of “0” will be given for the quiz, assignment, etc.  Cases may also be referred to the Dean of Students for possible dismissal from the university.

 

PLEASE NOTE

By enrolling in this course, the student expressly grants MSU a “limited right” in all intellectual property created by the student for the purpose of this course.  The “limited right” shall include but shall not be limited to the right to reproduce the student’s work product in order to verify originality and authenticity, and for educational purposes.  Specifically, faculty may submit student papers and assignments to an external agency to verify originality and authenticity, and to detect for plagiarism.

 

Student Honor Creed

"As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception.

Thus, we, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters.

We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student.

We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed.


Writing Proficiency Requirement All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed English 1113 and English 1123 and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at http://academics.mwsu.edu/wpr, or call 397-4131.