Continuous Quality Improvement in Radiology

Course Details

Course Number: 4633  Section Number: 31

Summer I 2014

Location: Online

Days & Times:

N/A Online Course



Course Attachments

Textbooks

MSU Faculty Member
Kimberly Onstott   
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Course Objectives

Course Objectives:

Introduction

Being a professional means making an investment in your profession. With today's patient being much more informed about health care, and much more discerning about treatment appropriateness and quality, it is vital that you rise to meet the challenges of the patient and health care delivery. As a working technologist, you will be asked to do more with less--more examinations, more patients, in much less time--without compromising quality. As a department director, you will be expected to provide the highest quality care in your department, with fewer people and a great deal less financial support.

The changes that have to be made to allow this to happen will be difficult and many times painful. This course is an overview of the concept of continuous quality improvement and how changes can be made without increasing the difficulty and pain.

Upon completion of this course, the student should be able to:

  • Delineate the role of the health care manager in continuous quality improvement
  • Describe  the 8 step model for continuous quality improvement
  • Apply the tools used in implementing a continuous quality improvement program
  • Identify the barriers to successful continuous quality improvement.
  • Analyze a scenario for the existence of a problem, customer identification, customer needs and expectations, and possible solutions.
  • Generate solutions for a problem using relevant tools and procedures.

Course Expectations

Assignments/Activities

This course is divided into individual units. A unit examination accompanies each unit of instruction and is designed as an "open book" evaluation of the material. Be sure to complete the unit exam at the end of each unit. Some units may require special drawings, work, etc. for you to completely understand the information.  While you will not have to submit this work, you should be familiar with how to construct some of the items as the final WILL require you to label, identify, and/or apply these tools and processes.  The final exam is CLOSED book. Pay close attention to those requirements.

Student Responsibilities

As a student enrolled in this course, you will be responsible for adhering to and meeting posted deadlines and due dates. All activities for this course are listed at the end of this syllabus. Activities such as quizzes have expiration dates. Please take note that expiration dates for quizzes will differ from deadlines for assignments and activities.

Quizzes and assignments/activities are spaced out in a manner that will allow you ample time to complete them. Assignments/Activities will be accepted on or before the posted due date and deadline. If you choose to wait until the very last minute and there is some problem with getting the assignment to me in time, that is the risk that you take and you must accept the penalty.

Penalty:

Any student that missed a quiz expiration date will not be allowed to take the quiz once the time has expired. If this happens, the student will receive a grade of zero (0) for that quiz. If a student misses a deadline for an activity or assignment, that assignment/activity will not be graded and a grade of zero (0) will be given. Emergencies do occur and they will be dealt with on an individual basis. Do not inform me of personal emergencies after the deadlines/due dates and expiration dates have passed.

DO NOT WRITE TO ME AND ASK IF I WILL ACCEPT A LATE ASSIGNMENT. I WILL NOT.

Calendar

When reading entries on the calendar, or viewing the calendar week when you sign into D2L, you may come across the term “ALL DAY”. All this refers to is how long the item can be viewed on the calendar. Simply put, if there is an item placed in the date box and it says all day in front of the entry, you will be able to see it all day. This does not refer to how long you have to turn in assignments and meet deadlines or expiration date for quizzes. Posted expiration dates along with assignment due dates and deadlines found at the end of the syllabus will be strictly enforced.

Discussion Board

There are several discussion board topics posted under the “Discussions” link.  You must meet the deadlines to get credit. Spelling, grammar, and substance really do count. Try not to veer off subject, and be respectful and considerate of your fellow student's submissions.

You must post at least one original response to the topic AND you must respond to at least 2 postings for each topic.  The discussion board counts as 15% of your grade. If you do not understand this requirement, please let me know.

The Final Exam:

 The final exam is a closed book format and you will have two hours to complete it. The final consists of a provided scenario with eight separate areas requiring you to identify the problem and work though that problem using the skills you have obtained throughout the semester. The exam is given over Desire to Learn (D2L).

The final exam is designed to challenge you to incorporate all of the skills you learned in each of the units. You will need to be able to identify your customers, prioritize them, understand the consequences of not satisfying their needs, and analyze the given problem.  You will need to critically look at the PDCA model and be able to work a problem through that model.  You will need to be familiar with the tools and be able to apply them to your problem.  In the end, you will have truly useable problem-solving skills that will work for you and help you transform your workplace. You will be given directions concerning a narrow-focused problem supplied by your instructor, and then will have 8 tasks to complete regarding the problem. The final will test you over all problem-solving techniques and tools contained in the course.The final exam in in essay format; you will have to remember what you learned in the units and actually apply what you learned to the scenario


Grading Standards

The following grading scale is used for this course:

90 and above

A

80-89

B

70-79

C

60-69

D

59 and below

F

 

Submission Format Policy

Should be submitted electronically as email attachments using the following guidelines:

 

  • Times New Roman or other typical legible font (not Courier) (10 or 12 point for bulk of text)
  • 1” margins on all sides
  • Double-spaced
  • Standard Radiologic Sciences Department Cover Page


Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Late Paper Policy

Any student that missed a quiz expiration date will not be allowed to take the quiz once the time has expired. If this happens, the student will receive a grade of zero (0) for that quiz. If a student misses a deadline for an activity or assignment, that assignment/activity will not be graded and a grade of zero (0) will be given. Emergencies do occur and they will be dealt with on an individual basis. Do not inform me of personal emergencies after the deadlines/due dates and expiration dates have passed.


Plagiarism Policy Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception. Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters. We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student. We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed. Written and adopted by the 2002-2003 MSU Student Senate.

Students with Disabilities The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, 397-4140.

Safe Zones Statement The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

Contacting your Instructor All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

Attendance Requirements

N/A Online Course


Other Policies

Conduct/Honesty/Honor System Policy

RADS 4633 adheres to the MSU Code of Conduct.  In particular, academic dishonesty, however small, creates a breach in academic integrity.  A student’s participation in this course comes with the expectation that his or her work will be completed in full observance of the MSU Code of Student Conduct.  A student should consult the Student Handbook for answers to any questions about the code.

     Many components of RADS 4633 are designed to be highly interactive with students helping each other learn.  Students are encouraged to take full advantage of many resources available including Internet sites, handouts and module notebooks, other textbooks and journals, faculty, and peers. This interactive collegial learning environment is conducive for life-long learning.

     Specific components of RADS 4633 are designed to represent the efforts of each student individually and are NOT to be shared.  These components include the written assignments submitted for a grade.  When students submit their efforts for grading, they are attesting they abided by this rule. 

     Cheating includes, but is not limited to, (1) use of any unauthorized assistance in taking quizzes, tests, or examinations, including using any devices to access the Internet or online information; (2) dependence upon the aid of sources beyond those authorized by the instructor in writing papers, preparing reports, solving problems, or completing other assignments; or (3) the acquisition of tests or other academic materials belonging to the university faculty or staff without permission.

     Plagiarism includes, but is not limited to, the use of, by paraphrase or direct quotation without correct citation in the text and on the reference list, the published or unpublished works of another person. Students may NOT submit papers and assignments that they have previously submitted for this or other courses. The use of materials generated by agencies engaged in "selling" term papers is also plagiarism. Students are encouraged to review the tutorials and suggested websites for more information about plagiarism. Papers and other assignments may be submitted to an external agency for verification of originality and authenticity.

     Academic dishonesty (cheating, plagiarism, etc.) will not be tolerated in this class. Whenever a student is unsure of whether a particular situation will be interpreted as academic dishonesty, he/she should ask the instructor for clarification.  If students are guilty of academic dishonesty, a grade of zero (0) may be given for the quiz, assignment, etc.  Cases may also be referred to the Dean of Students for possible dismissal from the university.

PLEASE NOTE

     By enrolling in this course, the student expressly grants MSU a “limited right” in all intellectual property created by the student for the purpose of this course.  The “limited right” shall include but shall not be limited to the right to reproduce the student’s work product in order to verify originality and authenticity, and for educational purposes. Specifically, faculty may submit student papers and assignments to an external agency to verify originality and authenticity, and to detect for plagiarism.


 


Writing Proficiency Requirement All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed English 1113 and English 1123 and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at http://academics.mwsu.edu/wpr, or call 397-4131.