Administration and Supervision of Diagnostic Imaging

Course Details

Course Number: RADS 4513  Section Number: x31

Summer I 2014

Location: Bridwell Hall

Days & Times:

This is an online class. It runs through the long summer semester: June 2 - August 7, 2014.

Course Attachments


Umiker's Management Skills for the New Healthcare  ISBN: 9781449688851

MSU Faculty Member
Jessyca Wagner MSRS, RT(R)   
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Course Objectives

Course Overview:


This course provides a study of general principles of supervision and administration of radiology departments that includes such topics as management techniques, in-service training, human relations, as well as identification of administrative and supervisory problems and solutions.


Course Objectives:


Upon completion of this course, students will:

  • Develop their own strengths as leaders
  • Describe the basic skills of supervision and administration.
  • Describe strategies for managing people.
  • Apply the principles of administration and supervision to their own clinical environments.
  • Create summaries of articles about management issues in medical imaging / therapy departments (complete with appropriate citations in APA format). 

Course Expectations



Students can proceed through the course content at their own pace within the boundaries set by the Course Schedule and the MSU Academic Calendar.  See the Course Schedule at the end of this syllabus for specific information about activities and due dates. 

If students have technical difficulties, they should use the “Help” link on D2L, contact the MSU Information Systems Support Staff, and send an email to the professor explaining what happened.


All work submitted to the instructor will be considered complete and final, and will be graded as such.

All assignments must be written at the baccalaureate level and will be graded for accuracy, completeness, quality, spelling, grammar, and integrity.

Because of the nature of the assignments, late submissions will not be accepted.










The course content is divided into four modules associated with chapters in the textbook for the course.  Students should complete the reading assignments FIRST and then complete the module quizzes.


Module 1

So You Want to Be a Leader?



Chapter 1 – Do You Really Want to Be a Supervisor?

Chapter 13 – Leaders & Managers

Chapter 25 – Managed Care

Chapter 27 – Change as a Way of Life

Chapter 30 – Spoken Communication

Chapter 31 – Written Communication

Chapter 35 – Coping with Stress and Burnout

Chapter 36 – The Supervisor’s Career Development

Chapter 37 – Politics, Networks, & the Supervisor’s Future



Module 2

Nuts & Bolts of Supervision & Administration



Chapter 3 – Basic Management Functions

Chapter 5 – Position Descriptions & Performance Standards

Chapter 6 – Policies & Policy-Making

Chapter 7 – The Supervisor’s Legal Environment

Chapter 8 – Personnel Recruitment

Chapter 9 – Interviewing & Employee Selection

Chapter 10 – Orientation & Training of New Employees

Chapter 23 – Personnel Retention

Chapter 24 – Privacy & Confidentiality: Employees & Clients

Chapter 32 – Holding Effective Meetings



Module 3

Leading People:  Workplace Relations



Chapter 2 – Customer Service

Chapter 11 – Team Leadership

Chapter 15 – Motivation, Reward, & Recognition

Chapter 16 – Performance Feedback

Chapter 18 – Cultural Diversity: Managing the Changing Workforce

Chapter 28 – Staff Development

Chapter 29 – Delegation and Empowerment

Chapter 33 – Decision Making and Problem Solving



Module 4

Handling Difficult Employees



Chapter 12 – Safety & Workplace Violence

Chapter 14 – Coaching and Counseling

Chapter 17 – Disciplining:  Correction of Behavior

Chapter 19 – Conflict & Confrontation

Chapter 20 – Employees with Problems

Chapter 21 – Managing Difficult Employees

Chapter 22 – Complaints, Grievances, & Appeals


D2L Module Quizzes (Assessment)


Students should complete the reading assignments, answer the chapter objectives, and review the questions at the chapter end before attempting the module quizzes.

Each module includes an OPEN BOOK, two (2) hour timed quiz that requires independent and critical thinking and application of the topics in that module to real-life situations. Each quiz includes approximately two (2) multiple choice questions and one (1) true/false question from each chapter in the module. Each quiz will also contain two (2) essay questions chosen at random from chapters in the module. When answering the essay questions, you must answer in a manner that demonstrates your understanding of the question – one or two sentence answers are not going to be enough; 4 – 6 sentences (or in some cases, more) will be required to fully answer each question. Grammar, spelling, and sentence structure will be graded in addition to the content of the answers (it is suggested that students type their answers in a word document, perform grammar- and spell-check, and then copy and paste into their test answer boxes). See the course syllabus for quiz due dates.


Quizzes will be scored, and written feedback will be provided.  Feedback will occur within the quiz itself.


If students have technical difficulties during a quiz, they should use the “Help” link at the top toolbar in D2L to contact the MSU Information Systems Support Staff and send an email to the course instructor explaining what happened.


If a student finds a faulty quiz test item or believes that a quiz question has been scored incorrectly, he or she should send an email to the course instructor that includes the following:

Module Quiz Number (I –IV)

Question Stem

Rationale Supporting Why the Student’s Answer is Correct

Page numbers must be included when referencing the textbook in a rationale


For example, a student cannot send the message “I think question number ten is wrong on quiz four” because each student gets a quiz of randomly generated test items.  The instructor has to know the question stem to find the question in the database. 

After reviewing the situation, if the course instructor thinks a revision is justified, the student’s quiz score will be revised to reflect the additional points and the test bank will be updated.  It may take several weeks for the student to receive a response because the instructor works on batches of questions for a particular quiz at a time. 

Please note, quizzes that require paragraph answers are not only graded for content responses but for grammar, spelling, and punctuation.




Individual Module 1 Discussion Questions (Dropbox Assignment)


Students will work on this assignment individually.  Each chapter has discussion questions at the end of the chapter; students are to pick two questions and answer in a word document. Submit your file in the appropriate dropbox assignment.

Please see Module 1 Discussion Question Instructions in Module 1 for completion of this assignment.


Please see the course schedule for the due date.


Module 2 Group Case Study (Dropbox Assignment)


Students will work together in their assigned groups to discuss and prepare a collaborative answer to the questions associated with their assigned case studies. See D2L homepage for group case assignments. 

Choose one or two group leaders for this assignment; however, only the group leader should upload the final case study answers.  Use the discussion board to collaborate, share files, etc.  Submit your file in the appropriate dropbox assignment.

Please see Module 2 Group Case Study Instructions in the Module 2 folder for completion of this assignment – there are extensive instructions, so please read them carefully. See the course schedule for the due date.


Individual Module 3 Weakness and Strengths in the Workplace (Dropbox Assignment)


Students will complete this assignment individually.  Page 184 (Chapter 11, Teamwork) of the text has a checklist that describes elements of teamwork. 


This is a multi-part assignment: 1. Review the checklist.  2. Once you have considered all items, pick two items that you feel are your weaknesses and provide solutions about how you can turn them into strengths. 3. Finally, pick two items that you feel are your strengths, and provide specific examples of how you demonstrate them in your everyday work environment. Submit your file in the appropriate dropbox assignment.


Please see Module 3 Weaknesses/Strengths in the Workplace Instructions in Module 3 for completion of this assignment.


Please see the course schedule for the due date.





Module 4 Group Presentation (Dropbox Assignment AND Discussion Board)


Students will work together in their assigned groups to discuss and prepare a collaborative PowerPoint presentation for module 4. You will work in the same groups as you did for the case study, but groups must pick a different group leader from the case study. This is a two-part assignment: 1. Groups must load their final PowerPoint presentation to the discussion board. 2. All students must review all other groups’ presentations and provide one statement regarding what they learned from the presentation. Provide the presentation group number you reviewed.  


Each group will decide on their topic for the presentation. Choose one chapter from the learning module. The PowerPoint presentations must contain between 15 and 20 content slides; this does not include title, subtitles, or references slides. Please choose 1 (one) chapter for the presentation. Use other outside sources to bolster your presentation.

Please attempt APA style citations – even if you don’t have the manual, there are websites demonstrating APA (you will not be graded on APA, but you are expected to try).


The group may use the group discussion forum to work on the presentation content. It is imperative that all students actively participate in this discussion. The collaborative group presentation must be posted to the appropriate dropbox AND discussion board by the due date indicated in the course syllabus.  The individual response to the presentation must be posted by the due date indicated in the course syllabus.


When posting the presentation in the appropriate discussion board, provide the presentation title and group number in the subject heading. Identify group members in the message box. Upload the PowerPoint (.pptx or .ppt) document as an attachment.




Students MUST participate in the course, both individually and in your assigned group. The instructor will be viewing the group discussions and will know if students are participating in the assignments. Participation grades are based on substantive contributions to these group activities. 

Grading Standards

Teaching Strategies:


Independent reading assignments, D2L open book module quizzes, a group case study and PowerPoint presentation, and individual writing assignments.



Module Quizzes                                 30%

Group Activities                                 35%

Individual Activities                          35%

Grade Scale:

A = 100 - 90

B = 89 - 80

C = 79 - 70

D = 69 – 60

F = 59 and below

**Please note, late submissions will NOT be accepted for this course and will result in a grade of “0”**

Submission Format Policy

Online through D2L

Note: You may not submit a paper for a grade in this class that already has been (or will be) submitted for a grade in another course, unless you obtain the explicit written permission of me and the other instructor involved in advance.

Late Paper Policy

Late work is not accepted in this course and will receive a grade of zero.

Plagiarism Policy Plagiarism is the use of someone else's thoughts, words, ideas, or lines of argument in your own work without appropriate documentation (a parenthetical citation at the end and a listing in "Works Cited")-whether you use that material in a quote, paraphrase, or summary. It is a theft of intellectual property and will not be tolerated, whether intentional or not.

Student Honor Creed

As an MSU Student, I pledge not to lie, cheat, steal, or help anyone else do so."

As students at MSU, we recognize that any great society must be composed of empowered, responsible citizens. We also recognize universities play an important role in helping mold these responsible citizens. We believe students themselves play an important part in developing responsible citizenship by maintaining a community where integrity and honorable character are the norm, not the exception. Thus, We, the Students of Midwestern State University, resolve to uphold the honor of the University by affirming our commitment to complete academic honesty. We resolve not only to be honest but also to hold our peers accountable for complete honesty in all university matters. We consider it dishonest to ask for, give, or receive help in examinations or quizzes, to use any unauthorized material in examinations, or to present, as one's own, work or ideas which are not entirely one's own. We recognize that any instructor has the right to expect that all student work is honest, original work. We accept and acknowledge that responsibility for lying, cheating, stealing, plagiarism, and other forms of academic dishonesty fundamentally rests within each individual student. We expect of ourselves academic integrity, personal professionalism, and ethical character. We appreciate steps taken by University officials to protect the honor of the University against any who would disgrace the MSU student body by violating the spirit of this creed. Written and adopted by the 2002-2003 MSU Student Senate.

Students with Disabilities The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact the Disability Support Services in Room 168 of the Clark Student Center, 397-4140.

Safe Zones Statement The professor considers this classroom to be a place where you will be treated with respect as a human being - regardless of gender, race, ethnicity, national origin, religious affiliation, sexual orientation, political beliefs, age, or ability. Additionally, diversity of thought is appreciated and encouraged, provided you can agree to disagree. It is the professor's expectation that ALL students consider the classroom a safe environment.

Contacting your Instructor All instructors in the Department have voicemail in their offices and MWSU e-mail addresses. Make sure you add your instructor's phone number and e-mail address to both email and cell phone lists of contacts.

Attendance Requirements



This is an online course and there are no mandatory sessions.  However, the student should be vigilant in logging onto D2L.  Regular checks will insure that messages from the instructor are received in a timely manner. This course is on a schedule that will be strictly adhered to. See the Course Schedule for specific information about activities and due dates.

Other Policies

Special Needs


In accordance with Section 504 of the Federal Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, Midwestern State University endeavors to make reasonable adjustments in its policies, practices, services, and facilities to ensure equal opportunity for qualified persons with disabilities to participate in all educational programs and activities.


The Office of Disability Services (ODS) provides information and assistance, arranges accommodations, and serves as a liaison for students, instructors, and staff.  The ODS has assistive devices such as books on tape, recorders, and adaptive software which can be loaned to qualified individuals.  A student/employee who seeks accommodations on the basis of disability must register with the Office of Disability Services in the Counseling Center, Clark Student Center Room 108.  Documentation of disability from a competent professional is required.


Individuals with grievances related to discrimination or lack of accommodation on the basis of a disability are encouraged to resolve the problem directly with the area involved.  If the matter remains unresolved, advice and/or assistance will be provided by the Office of Disability Services for resolution.  The grievance procedure may be found in the Student Handbook and Activities Calendar.


The Director of the Counseling Center serves as the ADA Coordinator and may be contacted at (940)397-4618, TDD (940)397-4515, or 3410 Taft Blvd., Clark Student Center Room 108.


Administrative Process


Unresolved issues related to this course should be first addressed between the student and the course instructor.  If there is no resolution, students must follow this sequence: 


Department Chair – Dr. Jeff Killion (940-397-4679)

College Dean – Dr. James Johnston (940-397-4594)

Dean of Students – Matthew Parks (940-397-7500)


Honor System


RADS 4513 adheres to the MSU Code of Conduct.  In particular, academic dishonesty, however small, creates a breach in academic integrity.  A student’s participation in this course comes with the expectation that his or her work will be completed in full observance of the MSU Code of Student Conduct.  A student should consult the current Student Handbook for answers to any questions about the code.


Many components of RADS 4513 are designed to be highly interactive with students helping each other learn.  Students are encouraged to take full advantage of many resources available including online WebCT course resources, Internet sites, other textbooks and journals, faculty, and peers when answering objectives. This interactive collegial learning environment is conducive for life-long learning.


Specific components of RADS 4513 are designed to represent the efforts of each student INDIVIDUALLY and are NOT to be shared or copied (plagiarized) from other sources.  These components include the module activities, Blackboard Open Book Module Quizzes and the Blackboard Comprehensive Final Exam.  When students submit their efforts for grading, they are attesting they abided by this rule.


Cheating includes, but is not limited to, (1) use of any unauthorized assistance in taking quizzes, tests, or examinations; (2) dependence upon the aid of sources beyond those authorized by the instructor in writing papers, preparing reports, solving problems, or completing other assignments; or (3) the acquisition of tests or other academic materials belonging to the university faculty or staff without permission.


Plagiarism includes, but is not limited to, the use of, by paraphrase or direct quotation without correct citation in the text and on the reference list, the published or unpublished works of another person. Students may NOT submit papers and assignments that they have previously submitted for this or other courses. The use of materials generated by agencies engaged in "selling" term papers is also plagiarism. Students are encouraged to review the tutorials and suggested websites for more information about plagiarism. Papers and other assignments may be submitted to an external agency for verification of originality and authenticity.


Academic dishonesty (cheating, plagiarism, etc.) will not be tolerated in this class. Whenever a student is unsure of whether a particular situation will be interpreted as academic dishonesty, he/she should ask the instructor for clarification.  If students are guilty of academic dishonesty, a grade of zero (0) may be given for the quiz, assignment, etc.  Cases may also be referred to the Dean of Students for possible dismissal from the university.



By enrolling in this course, the student expressly grants MSU a “limited right” in all intellectual property created by the student for the purpose of this course.  The “limited right” shall include but shall not be limited to the right to reproduce the student’s work product in order to verify originality and authenticity, and for educational purposes. Specifically, faculty may submit student papers and assignments to an external agency to verify originality and authenticity and to detect for plagiarism.


Writing Proficiency Requirement All students seeking a Bachelor's degree from Midwestern State University must satisfy a writing proficiency requirement once they've 1) passed English 1113 and English 1123 and 2) earned 60 hours. You may meet this requirement by passing either the Writing Proficiency Exam or English 2113. Please keep in mind that, once you've earned over 90 hours, you lose the opportunity to take the $25 exam and have no option but to enroll in the three-credit hour course. If you have any questions about the exam, visit the Writing Proficiency Office website at, or call 397-4131.