Detailed Information for Charles Ramser
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Dr. Charles Ramser
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Management and Marketing » Adjunct Faculty
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Contact Informationcharles.ramser@mwsu.eduMy Websites |
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InterestsResearch Interests Mediation, Business Communications, Job Satisfaction, Human Resource Management, Organizational Behavior, Human Relations, Customer Service, Morale adn Job Satisfaction Teaching Interests Human areas of Management, Human Relations, Organizational Structure |
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Course Information
| Semester | Course # | Section | Course Name | Location | Days / Times | |
| Details | Spring 2013 | MGMT 4513 | 201 | Employment Relations | Dillard College of Business Administration 129 | TR 930 1050 |
| Details | Fall 2012 | MGMT 4613 | 101 | Supervisory Management | Dillard College of Business Administration 129 | MW 1100 1220 |
| Details | Spring 2012 | 4513 | 201 | Employment Relations | Dillard College of Business Administration 323 | MW 14:00-15:20 |
| Details | Spring 2012 | 4413 | 201 | Human Resource Perspectives | Dillard College of Business Administration 345 | MW 9:30-10:50 |
| Details | Spring 2012 | 4413 | 202 | Human Resource Perspectives | Dillard College of Business Administration 345 | TR 9:30-10:50 |
| Details | Fall 2011 | 4613 | 101 | Supervisory Management | Dillard College of Business Administration 129 | MW 0930am-1050am |
| Details | Fall 2011 | 4213 | 101 | Human Resource Mgmt | Dillard College of Business Administration 131 | TR 0200pm-0320pm |
| Details | Fall 2011 | 4213 | 180 | Human Resource Mgmt | Dillard College of Business Administration 131 | TR 0530pm-0650pm |
| Details | Spring 2011 | 4513 | 201 | Employment Relations | Dillard College of Business Administration 323 | MW 9:30-10:50am |
| Details | Spring 2011 | 4413 | 201 | Human Resource Perspectives | Dillard College of Business Administration 345 | TR 9:30-10:50am |
| Details | Spring 2011 | 4412 | 280 | Human Resource Perspectives | Dillard College of Business Administration 345 | TR 5:30-6:50pm |
| Details | Fall 2010 | 4613 | 101 | Supervisory Management | Dillard College of Business Administration 345 | TR 9:30-10:50pm |
| Details | Fall 2010 | 4213 | 101 | Human Resource Management | Dillard College of Business Administration 345 | MW 11:00-12:20 |
| Details | Fall 2010 | 4213 | 180 | Human Resource Management | Dillard College of Business Administration 345 | TR 5:30-6:50pm |
Education Background
| Institution | Degree | Graduation Date |
| University of Texas at Arlington | B.B.A., Business Administration and Economics | 1963 |
| University of Texas at Austin | M.B.A., Business Administration | 1965 |
| University of North Texas | Ph.D., Personnel-Industrial Relations | 1969 |
Employment Background
| Institution | Position | Start Date / | End Date |
| University of North Texas | Doctoral Teaching Fellow and Research Fellow | 1965 | 1968 |
| Denton State School | Assistant Personnel Manager | 1968 | 1969 |
| Midwestern State University | Coordinator of Management | 1969 | 1998 |
| Midwestern State University | Associate Professor of Management | 1969 | 1990 |
| Midwestern State University | Assistant Professor of Management | 1969 | 1975 |
| Midwestern State University | Professor of Management | 1990 | Present |
| Tech de Monterrey | Adjunct Faculty | 1992 | 2004 |
| University of Southern Mississippi | Adjunct Faculty | 1994 | 2003 |
| Midwestern State University | Chair of Management and Marketing | 1999 | 2002 |
Research and Publications
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Refereed Articles Bultena, C., Ramser, C., & Tilker, K. (in press, 2011). Fighting Futility II: More Tools for Mediation Success. Southern Journal of Business and Ethics. Bultena, C., Ramser, C., & Tilker, K. (2010). Fighting Futility: Tools for Mediation Success. Southern Journal of Business and Ethics, 2 (1), 64-73. Ramser, C. D., Wilson, Phil. H., Shao, C. Y. , & Sager, J. K. (2008). The Influence of Sales Trainee Expectations on Selected Selling Outcomes. Midwestern Business and Economic Review. Ramser, C. & Tilker, K. (2007). Mediation: A Window and a Matrix. Midwestern Business and Economic Review. Ramser, C. (2007). Mediation: Dynamics and Applications. Conflict Resolutions & Negotiation Journal, 2007 (1), 36-44. Ramser, C. & Shao, C. (2005). The Influence of Appropriate Service-Contact-Personnel Dress on the Dimensions of Customer Expectations of Service Quality. Southwest Business and Economics Journal, 14, 1-11. Ramser, C. & Shao, C. (2004). Attitude Toward the Appropriateness of Service-Contact Personnel Dress. Southwestern Business Administration Journal, 4 (1), 1-11. Ramser, C. & Tilker, K. (2004). Mediation: Opening the Window. Alternative Resolutions: Newsletter of the State Bar of Texas, 14 (3). Refereed Proceedings Full Paper Ramser, C. & Tilker, K. (in press, 2005). Mediation: A Window and a Matrix. Southern Academy of Legal Studies in Business. Presentation of Refereed Papers National Bultena, C., Ramser, C., & Tilker, K. (2011). Fighting Futility II: More Tools for Mediation Success. Southern Academy of Legal Studies in Business, San Antonio, TX, United States of America. Ramser, C., Tran, E., Shao, C., & Wilson, P. (2006, November). The Influences of Brand Differential on Motivation to Conform to the Norm of Purchasing Manufacturer Brand Products and the Purchase Intent of Store Brand Products . International Society of Business Disciplines Conference, Las Vegas, Nevada. Ramser, C. & Tilker, K. (2006, October). Mediation: Dynamics and Applications. Minnesota State University/Franklin Publishing/Conflict Resolution and Negotiation Conference, Arlington, Texas. Regional Bultena, C., Ramser, C., & Tilker, K. (2010). Fighting Futility: Tools for Mediation Success. SAM International Business Conference, San Antonio, Texas. Ramser, C. & Tilker, K. (2005, March). Mediation: A Window and a Matrix. Southern Academy of Legal Studies in Business, San Antonio, Texas. Presentation of Non-Refereed Papers Regional Ramser, C. & Tilker, K. (2005, April). Mediation: Dynamics and Applications. Southwest Business Symposium, Edmund, Oklahoma. Papers Under Review Bultena, C., Ramser, C., & Tilker, K. (2010). "Fighting Futility: Tools for Mediation Success," Initial submission to Southern Journal of Business and Ethics. Ramser, C. (2009). "Mediation Dynamics," Initial submission to Journal Of Conflict Resolution. Working Papers Ramser, C. (2010). "Mediation Success and Dale Carnegie" targeted for Franklin Business and Law Review Quarterly Journal. Wilson, P. (2007). "Service Failure and Recovery by a Utility Company" targeted for The CASE Journal. Ramser, C. & Shao, C. (2006). "The Styles of Crisis Management: A Cross Cultural Analysis of Individualism versus Collectivism" targeted for Journal Of Retailing And Consumer Services. Other Research Activities Contribution to Practice 2005: Special Projects or Assignments. Unpaid Consultancy for Stivers Consulting in Graham, Texas on Organizational and Human Resource Issues |